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Documentation

How Gigbuddy works, task by task. Pick a topic on the left, or scroll.

Getting started

A project is one show. Overview holds the brief, and Sound, Lighting and Crew are modules you add when you need them. Start with New Project on your dashboard, then fill in the date, venue and times. Every change saves as you make it, and everyone on the project sees it within a moment.

Start a new project

  1. On your dashboard, click New Project.
  2. Pick Personal or one of your organisations.
  3. Under Start with, tick the modules you need now: Sound, Lighting or Crew. You can add the rest later.
  4. Choose where to land: Open Overview, Sound from scratch or Paste a channel list. The project is created then; closing the dialog before that creates nothing.

Good to know

  • With a rider's channel list in hand, Paste a channel list takes you straight to Paste in Sound. Sound from scratch opens Sound's Setup; both need Sound ticked.
  • To add or remove a module later, use the project rail. A module the project does not have shows as a dimmed icon with +.

Find your way around a project

  • A project opens on Overview, with the show details, the day's times and cards for notes, files and contacts.
  • The rail on the left moves you around the project: Overview, Sound, Lighting, Crew and Plot. On a phone it is the bar at the bottom.
  • The rail shows only what you have access to. The production team also sees a dimmed icon with + for a module the project does not have.
  • Plot is the project's 3D stage, shared by Sound and Lighting. Inside Sound it is the Stageplot tab, inside Lighting the Plot tab.
  • People, Chat, Feedback, Help and your account sit at the bottom of the rail; People shows only for the production team. On a phone they are under More.
  • The project name at the top of the rail takes you back to your projects.

Know when your work is saved

  • There is no Save button in a project. Every edit saves on its own, and the bar shows Saving… and then Saved.
  • Everyone who has the project open sees the change within a moment.
  • In Sound and Crew, Live next to Saved means you are connected. Reconnecting or Offline means the lists are view-only until the connection is back.
  • When two people change the same cell, the last save wins, so agree on who owns which list. What you are typing is never replaced while you type.

Find, archive and move projects

  • The dashboard lists your projects and the ones shared with you. Search, filter by status or organisation, and sort by created date, gig date or title.
  • Booked on lists the shows you are booked on as crew. For you collects booking requests, roster invites and suggested profile changes.
  • Click a card to open its Overview. Its ⋯ menu, or a right-click, has Open to go straight to Sound, Plot, Lighting or Crew.
  • The owner can Duplicate, Archive and Delete from the same menu. Move to is there for the owner and organisation admins.
  • Archive takes effect at once, and Undo is in the message. Delete asks first, because it removes the whole project for everyone.

Good to know

  • Right-click almost anything for its menu: rows, group headers, rail items and cards. On a phone, press and hold; on a Mac, Ctrl+click works too.
  • Shift+right-click gives the browser's own menu, for spellcheck or copying a link.
  • After a delete, Undo is in the message for a few seconds.
  • Missed the tour, or want it again? Show the tour for this page, in the Help menu, plays it again.
  • Feedback sends your message along with the page you are on, so we know where to look. Ctrl+Enter sends it.

Questions

I'm setting up a new gig. Where do I start?

Click New Project on your dashboard and fill in the date, venue and times on Overview. Add Sound for inputs and patch, and Crew to book people.

Start a new project →
Do I need to save my changes?

No. Every edit saves on its own, and the bar shows Saving… and then Saved.

Know when your work is saved →
What happens if two of us edit the same cell?

What you are typing is never replaced while you type. Once both edits are saved, the last one wins, so agree on who owns which list.

Know when your work is saved →
Can I use Gigbuddy without internet?

Not for editing. Without a connection the lists stay on screen but are view-only. If the venue has no signal, print or download PDFs before load-in.

The bar says Offline or Reconnecting →
Where did my archived project go?

Set the status filter on your dashboard to Archived or All.

Find, archive and move projects →
How do I see the tour again?

Open Help and pick Show the tour for this page.

Take the tour, see the keys →

Shortcuts and tips

The lists work like a spreadsheet, the plot like a 3D drawing program, and the Crew grid fills days with clicks and drags. In a list, the plot or the Crew grid, press ? to see the keyboard shortcuts for that page. Wherever this help says Ctrl, use Cmd on a Mac.

Take the tour, see the keys

  • The first time you open the dashboard, Overview, Sound, Lighting, Crew or Settings, a short tour points out the main parts. Next and Back step through it; Skip or Escape ends it.
  • A finished or skipped tour does not start again by itself, on any computer. Show the tour for this page, in the Help menu, replays it.
  • In Sound's or Lighting's lists, the plot or the Crew grid, press ? to see the keyboard shortcuts for that page. Keyboard shortcuts, in the Help menu, opens the same list.
  • While a cell is selected, a ? goes into the cell. Click outside the list first, or use the Help menu.
  • In the plot, the ? button in the bottom right corner lists the keys too.

Keys in the input and output lists

These keys work in Inputs and Outputs, and most of them in the channel lists on Patch → Trunks.

Click
Selects a cell.
Shift-click, Shift + arrows
Selects a range of cells.
Arrow keys
Move the selection. While you type, Up and Down save and move.
Start typing
Replaces what's in the cell, or in every cell of the range.
Enter, double-click
Edits the text that's there.
Enter while typing
Saves and moves down. On the last row it adds a row.
Tab
Saves and moves right. Takes the suggestion when the cell says Tab to Autofill or Tab to accept.
Escape
Throws away what you just typed.
Delete, Backspace
Empties every selected cell.
Ctrl+C, Ctrl+V
Copy and paste a range, also to and from a spreadsheet.
Up, Down, Enter in a list
Pick a suggestion in Mic/DI, Stand, the cable cells, Preamp Input and Patch.
Click a channel number
Selects the row for grouping (on Outputs, the number at the start of the row).
Shift-click a channel number
Selects every row from the last one you clicked.
Ctrl-click a channel number
Adds a row to the selection, or takes it out.
Ctrl+G
Groups the selected rows: pick a group or type a new name.
Shift+Ctrl+G
Takes the selected rows out of their group.

Keys and mouse in the plot

Drag an object
Moves it.
Hold R and drag
Rotates it. Hold Ctrl as well to turn in 5° steps.
V, B, T, L, D, C, K, A
Picks Select, Box select, Truss, Fixtures, Distro, Cable feed, Link or Aim, where the plot has them. The same key again goes back to Select.
Shift-click
Adds an object to the selection, or takes it out.
Drag empty space
Orbits the camera in 3D, and pans in Top, Front and Side.
Hold Alt and drag
Orbits the camera, also with the pointer on an object.
Right-drag
Pans.
Right-click
Opens the actions for what you clicked.
Scroll wheel
Zooms.
Arrow keys
Nudges the selection. Shift moves five times as far, and with Snap to grid on, one step is one grid square.
Delete, Backspace
Removes the selected objects.
Ctrl+C, Ctrl+V
Copies and pastes objects.
Ctrl+D
Duplicates the selection.
Ctrl+Z
Undoes your last change, on stage objects and the lighting rig alike.
Ctrl+Shift+Z, Ctrl+Y
Redoes what you undid.
F
Frames the selection.
Shift+F
Fits everything in view.
1, 2, 3, 4
Switches to Top, Front, Side or 3D view.
Alt-click a layer
In Layers, shows only that layer. Alt-click it again to bring the others back.
F2
In Layers, renames the selected layer.

Keys in Lighting's plot tools

These work with Lighting's tools in the plot: Truss, Fixtures, Distro, Cable feed, Link and Aim. The line under the plot always says what the next click does.

Hold R and drag
Turns a free fixture, distro, node or truss. A fixture on a truss pans instead.
Shift-drag
Selects the fixtures in a box. In Top, or with Box select (B), a plain drag on the empty floor does it too.
Shift-click a fixture
Adds it to the selection, or takes it out.
Shift while drawing
Turns the truss in 45° steps.
Ctrl while drawing
Places the point freely, without snapping.
A
In a truss path, makes the next piece an arc.
F while drawing a path
Flips the arc the other way.
Alt-click with Truss
Gives that truss a new position, with no joining.
Enter
Finishes the truss path, or ends a cable feed without a truss.
Backspace
Takes the last point or waypoint back.
Alt-click a link
With Link (K) on, breaks the link. The rest of the chain becomes a branch on the same feed.
Escape
Drops what you were drawing, then puts the tool away.
Ctrl+L
In Units, links the selected fixtures in the order they hang.
Ctrl + scroll
Zooms the picture in Cables → Links.

Clicks and keys in Crew

Click a day
Books the day on that row, or clears it.
Drag across days
Fills them. Start on a booked day to clear instead.
Shift-click a day
Fills or clears every day from the last one you clicked on that row.
Double-click a day
Opens the note for that day.
Click a row number
Selects the row. Hold Shift for a range, or Ctrl to add or remove one row.
Ctrl+Enter
Opens Send for the selected rows. Nothing goes out before you press Send.
Ctrl+D
Duplicates the selected rows.
Delete
Removes the selected rows, with Undo.
Esc
Clears the selection.
Right-click a selected row
Opens the row menu for every selected row.
Tap, press and hold
On a touch screen, a tap books or clears a day, and press and hold opens its note.
Up, Down, Enter
Picks a role or a person from the list in the cell.
Drag a block edge
In Schedule, makes a call time longer or shorter, in 15-minute steps.
1930, or just 19
In a time field, 1930 is 19:30 and 19 is 19:00.
Up, Down in a time
Steps the hour or the minutes, depending on where the cursor is.

Keys on Overview and in the chat

Click the project title
Renames the project. Enter saves.
Enter, Escape
In a summary field, Enter saves and Escape puts the old text back.
# and ##
In Notes, a heading and a smaller heading.
- item, 1. item
In Notes, a list or a numbered list.
**bold**, *italic*
In Notes, bold and italic text.
[text](https://…)
In Notes, a link.
Drop files
Adds each file as a File card. Drop them anywhere on Overview, up to 10 at a time.
@
In the chat, mentions someone. They get an email.
Enter, Shift+Enter
In the chat, Enter sends and Shift+Enter starts a new line.
Escape
Closes the chat.
Ctrl+Enter
In Feedback, sends the message.
Escape, Tab
In a dialog, Escape closes it. Tab moves between its fields and stays inside the dialog.
Escape in a search box
Clears the search.

Good to know

  • Typing in a cell has no undo, but Escape throws away what you typed until you leave the cell. Deleted rows come back with Undo in the message.
  • In Sound's and Lighting's lists, select a range of cells and type once, or pick from a cell's list, to fill them all.
  • A row menu opened on a selected row acts on every selected row, so Delete there removes them all at once.
  • With Trunk auto assign off, an empty trunk channel shows the next free number in grey. Tab takes it.
  • F2 renames a layer in the plot's Layers. In Lighting's lists and on Cables, F2 edits the cell.
  • Alt-click a layer in Layers to show only that layer. Alt-click it again to bring the others back.
  • View as at the top of Overview shows what Crew, a client, the public link or one person sees.
  • Click the tag on a chat message to jump to the part of the project it was sent from.

Questions

Are there keyboard shortcuts?

Yes. The lists work like a spreadsheet, the plot has undo, duplicate and arrow-key nudging, and the Crew grid fills days with a drag. In a list, the plot or the Crew grid, press ? to see the keyboard shortcuts for that page.

Shortcuts and tips →
Why does ? go into the cell instead of showing the keys?

A selected cell takes what you type, including ?. Click outside the list first, or open Keyboard shortcuts in the Help menu.

Take the tour, see the keys →
Is there an undo for typing in the lists?

No, but Escape throws away what you typed until you leave the cell. Deletes have Undo in the message, and the plot has Ctrl+Z and Ctrl+Shift+Z.

Good to know →
Do the keys work on a Mac?

Yes. Where this help says Ctrl, use Cmd. Ctrl+click works as a right-click.

Projects and Overview

Overview is the home of a show: the summary card with dates, venue and times, and below it a canvas of cards for notes, files, contacts and live views. Each card has its own label for who sees it, so booked crew and clients see only what you share with them.

Edit the show details and times

  1. On Overview, click Edit on the summary card, or click any field in it.
  2. Fill in the dates, production, venue, address and description. Each field saves on its own.
  3. Click Done to go back to the summary.
  4. To add a time, tap one of the suggestions on the summary card, like Load-in or Doors, or click Add time for one of your own.

Good to know

  • These times are the project's one schedule: the Crew schedule, booking mails and the day sheet show the same ones. You do not need Crew to add them.
  • On a show over several days, the arrows next to the day switch between days.
  • Empty fields are left out of the summary. Open in map next to the address opens the venue on OpenStreetMap.
  • On an organisation project the card carries the organisation's colour and logo.

Plan the day's schedule

A project has one schedule. Overview, the Crew schedule, booking mails, the day sheet and festival band times all show the same times.

  1. In Crew, open Schedule. Each day is a timeline with the hours down the side.
  2. Click Add on a day, or a suggestion on an empty day.
  3. Give the call time a title and a start. Tick Has an end time to set an end, on the same day or a later one.
  4. To repeat it on other days, tick them under Also add to before you save.

Good to know

  • Drag the top or bottom of a block to change its length, in 15-minute steps.
  • Click the title on a block to rename it, or the pencil to open everything.
  • Anyone with Edit on Brief or on Crew can change the times. Everyone else on the project sees them.
  • A festival band's time has a Band marker and follows the band's name. Rename the band in Sound.

Build the Overview canvas

  1. Click Add card and pick a card from the library. It lands at the end.
  2. To move a card, drag it by its grip onto another card: the left half puts it before that card, the right half after.
  3. Drag the right edge of a card to set its width, or pick ⅓, ½, ⅔ or Full in its ⋯ menu.
  4. Point at a Text, File, Map or Contacts card and click Edit to change it. Done shows it as others read it.

Good to know

  • Templates adds a set of cards for a Client, a Crew call sheet or a Technical rider. It never removes a card, and Undo is in the message.
  • Cards fill each row from the left. On a phone they sit in one column, in the same order.
  • Without a mouse, use Move up, Move down, Move left and Move right in the ⋯ menu.
  • Remove card, in the ⋯ menu, removes it at once. Undo is in the message.
  • Text cards take simple markdown: headings, lists, bold, italic and links.

Know what each card shows

  • Text holds notes in simple markdown. File shows a file's name and size, or a preview of an image or the first page of a PDF.
  • Map shows the venue address from the summary, or another address you type, like a back entrance or the hotel.
  • The map itself loads when you tap Show map. If the address cannot be found, the card says so and still offers Open in map.
  • Contacts holds up to 30 people with name, role, phone and email. Phone numbers and emails become tap-to-call and mail links.
  • A new Contacts card is shared with Crew. Change that with the label next to its title.
  • Times, Schedule and Crew under Live views show the project as it is now. Change a time or a booking and the card follows.
  • Times shows one day and lets you add times. Schedule lists every day.
  • The Crew live view shows who is booked as what, per day. Production sees every booking; crew see confirmed people and their own bookings.
  • Clients and the public link see confirmed people only. Phone numbers, addresses and allergies never show on a Crew card.
  • Sound (Inputs, Outputs, Picking), Plot and Crew cards are for reading. Click the card title to open the page itself.
  • People see a module's card only if they can view that module.

Attach a rider or other files

  1. Drop files anywhere on Overview, up to 10 at a time. Each file gets its own card.
  2. Or add a File card from Add card and choose a file.

Good to know

  • Images, PDF, text, CSV, Word and Excel files work, up to 25 MB each.
  • Give the card a title when the file name does not say what it is.
  • Replace file swaps the file and keeps the card. Download keeps the original file name.

Choose who sees each card

  1. Click the label next to the card title. It reads Internal, Everyone, Crew, Client, Public link, or a number of people.
  2. Tick Everyone on the project, Crew, Client or Public link, or pick names under Specific people. You can combine them.
  3. Untick everything to make the card Internal again.

Good to know

  • Internal cards are for the production team only.
  • Everyone does not include the public link. Nothing is public until you tick Public link.
  • View as at the top of Overview shows what Production, Crew, Client, the public link or one person sees. Editing is off until you click Back to Production.
  • Client links and the public link show the same canvas, read-only, with only their cards.

Talk in the project chat

  • Open Chat in the project rail. It is there on every page of the project.
  • A message is tagged with where it was sent from. All, This page and Mentions me filter the list.
  • Type @ to mention someone, and they get an email. A role, like @LD, reaches everyone booked in that role.
  • Overview, each module and the plot have their own chat. You see the ones for the parts you can view; the plot's chat goes with Stage.
  • A mention reaches only people who can see the part of the project it was sent from.

Good to know

  • Click the project title to rename the project.
  • A time suggestion you have used that day disappears from the list.
  • Templates moves cards you already have, such as a Map, instead of adding them twice.
  • In a summary field, Enter saves and Escape puts the old text back.

Questions

Can a client see the project?

Only what you share with them. Invite them under Client in People, or send a client link if they have no account. Use View as Client on Overview to check what they see.

Share the brief with a client →
How do I check what the crew sees?

Use View as at the top of Overview and pick Crew, or one person. Click Back to Production to edit again.

Choose who sees each card →
Do I need Crew to add load-in and doors times?

No. Times live on Overview and work without Crew. Crew's schedule shows the same times once you add it.

Edit the show details and times →
Where do I put the rider?

Drop the file on Overview. It becomes a File card, and the label next to its title decides who sees it.

Attach a rider or other files →
Why can't I change a card?

Either you are viewing as someone else, or you have View on Brief. Click Back to Production, or ask the production team for Edit.

I can't edit anything →

Sound

Sound holds one show's input and output lists, stageboxes and patch, trunks, the stageplot with its cable feeds, and the picking list. Most people paste the band's channel list first, then set up stageboxes and patch. If the project has no Sound yet, the production team adds it from the dimmed Sound icon in the project rail.

Set up consoles and stageboxes

  1. Click the gear in the Sound bar to open Setup. On a phone it is Project Setup in the tools menu.
  2. Fill in the consoles, the techs and the sample rate. They go in the header of every print.
  3. Click Add stagebox, then type a name or pick a model, with its inputs, outputs and where it stands.
  4. Give it a short ID, like sb1, when two stageboxes share a name.
  5. Click Assign preamps or Assign outputs to fill the patch from the stageboxes, in order, from the first channel down.

Good to know

  • Stereo Mode sets how a pair is numbered: compact gives the pair one channel number, dual gives each row its own.
  • Trunk auto assign sets the channel numbers on each trunk for you. Festival Mode is switched on here too.
  • A stagebox has preamps, wherever it stands. A passive box without preamps is a trunk box.
  • Assign preamps asks before it replaces anything already patched.
  • The date, venue and production live on Overview, not in Setup.

Paste an input list from a spreadsheet

  1. Copy the rows in Excel, Numbers or Google Sheets, header row included.
  2. In Inputs, click Copy/Paste Data, the copy icon in the Sound bar, and paste into the box.
  3. Check the choice above each column. Fix any guess that is wrong, and set columns you do not want to Ignore.
  4. Set Start row number to the row the first pasted line goes to.
  5. Click Import to Channel List. The pasted rows flash green.

Good to know

  • Pasted values replace what is in those cells, and rows are added if the list is too short.
  • Headers it recognises include Ch, Name, Source, Mic, DI, Stand, Pos, Trunk, Snake and Preamp.
  • A line with only a name, like DRUMS, becomes a group. The lines under it go into that group, up to the next such line.
  • On Outputs, Paste fills the output list instead, and the button reads Import to Output List.

Build the input and output lists

  1. Open Inputs, type how many channels you want next to Add Input, and click it. Outputs work the same way with Add Output.
  2. Fill in the cells: Person, Position and an output's Destination offer the values the project already uses; a pick fills a selected range. Mic/DI, Stand and cables suggest your presets as you type.
  3. When a channel name matches an AutoFill rule, the empty cells in the row show a suggestion. Tab takes it.
  4. To count up names, select the first cell, like Vox 1, choose Ripple in the row menu and enter how many rows below get a value.
  5. Templates in the Sound bar saves channels as a template, and loads one into another show.

Good to know

  • Insert, in the row menu, adds a row above, and the channel numbers below follow.
  • Ripple counts up the number at the end: Vox 1, Vox 2, Vox 3. A value without a number is copied as it is.
  • AutoFill fills only empty cells. Its rules are in Settings → Sound → AutoFill, where you can also turn it off.
  • Make stereo pair pairs a row with the one below it. Edits on the first row carry over, and Split pair undoes it.
  • On outputs, the Type (wedge, IEM, sidefill, PA) is what the picking list counts. Signal only is for an output that needs no gear, like a recorder feed.
  • Drag a row to move it, and the channel numbers follow. Drag the edge of a column header to change its width.

Edit fast: select, type over, copy and paste

  • Click a cell to select it. Shift-click another cell, or hold Shift and use the arrow keys, to select a range.
  • Start typing to replace what is in the cell. Double-click or press Enter to edit the text that is there.
  • Select a range of cells and type once, or pick from the list, to fill them all, like the same stand for eight drum mics. A stagebox socket picked over a range takes the next sockets down the rows.
  • Enter saves and moves down, Tab saves and moves right, Escape drops what you just typed. Enter on the last row adds a row.
  • Delete or Backspace empties every selected cell.
  • Ctrl+C and Ctrl+V copy and paste ranges, also to and from a spreadsheet. A paste stops at the last row and never adds rows.

Group channels

Groups keep the drums, the vocals or one stagebox together. Outputs have groups too, and they work the same.

  1. Click the channel number of the first row, then Shift-click the last. Ctrl-click a channel number to add or remove one row.
  2. Press Ctrl+G, or right-click and choose Group….
  3. Pick a group, or type a new name and press Enter.

Good to know

  • Click a group header's name to rename it, its colour dot to recolour it, and the arrow to fold it. Folding is only for you.
  • Deleting a group keeps its rows, and Undo is in the message.
  • Drag a row under a header to put it in that group. Drag the header to move the whole group.
  • Shift+Ctrl+G takes the selected rows out of their group.
  • Auto group by…, above the list, makes one group per Stagebox, Trunk or Position. It shows the result first, and Apply makes every group at once.
  • Grouping is greyed out inside a festival band. Switch to Base to group rows.

Patch channels to stagebox inputs and outputs

  1. Click a Preamp Input cell, or a Patch cell on outputs, to open the stagebox list.
  2. Set Ripple to the number of channels to patch, then pick the first socket.
  3. That many rows are patched, socket by socket. At the end of a stagebox, patching continues on the next one in Setup.

Good to know

  • You can type the socket instead, like Stage Left: 3. Renaming the stagebox or its ID updates the patch.
  • Patch → Stagebox shows each stagebox as a Matrix or a List. Assign inputs there patches selected channels in order from a preamp.
  • An output can be patched to several sockets. Picking a socket another output uses asks before it moves the patch.
  • Text that matches no stagebox stays as typed. Removing a stagebox keeps its text on the rows, without the patch.
  • A festival band's own Preamp Input and Patch work the same way.

Plan trunks and subsnakes

A trunk is a passive multicore box with 8 to 24 channels, like an LK, a Harting or a subsnake. A stagebox is the one with preamps.

  1. Type a trunk name in the Trunk column of an input or output. A new name creates the trunk with its own colour.
  2. Open Patch → Trunks to see every trunk with its channels. New trunk adds one by hand.
  3. Set max channels, connector, box cable and length in the table above the cards, or paste rows from a spreadsheet.

Good to know

  • Box cable Fixed means the cable is part of the box. The picking list then counts it as included, not as a cable to pack.
  • With a multicore feed drawn in the plot, the trunk's length is that feed's sections, like 25 + 20 m. A length you type is marked Manual and stays.
  • To follow the plot again, click Use plot length in the trunk's details, or clear the length.
  • A trunk with more rows than channels is flagged, and so is a trunk channel used twice.
  • Remove unused trunks clears the trunks no row uses. Undo is in the message.
  • With Trunk auto assign on, the channel numbers on each trunk are set for you.

Draw the stageplot and assign channels

  1. Open the Stageplot tab. It shows the project's plot with Sound's tools.
  2. Click an item in the Library, then click in the plot to place it. Shift-click to place another, press R to turn it before you place it, and Esc to put the tool away.
  3. Drag an object to move it. Hold R and drag to rotate it.
  4. Select an object and click Assign channel… in the Inspector's Sound section. Type a number, name or mic and pick the channel.
  5. To assign many at once, open Assign, click Assign in order and click the objects in turn. S skips a channel, and Escape or Done stops.
  6. Click Top for a flat view to line things up, and 3D to go back.

Good to know

  • Load default plot, in the ⋯ menu above the plot, sets up a drum riser, amps, vocal positions with wedges, a backdrop and the PA. It asks first if the plot is not empty.
  • Add missing trunks, in the same menu, places the trunks your channels use.
  • Objects land on what is under them. Drag a riser and what stands on it comes along.
  • New input and New output in Assign make a channel named after the object and assign it.
  • Adding an object never adds a channel.
  • View → Labels, bottom right, decides what the plot writes next to objects: channel numbers and names, cable lengths or object names.

Draw cable feeds and mic tails

A feed is a route, and the cables are what runs along it. A tail is the cable from a mic or DI to its box.

  1. Open Sound's Stageplot tab and pick Cable feed in the tool rail, or press C.
  2. At the top of the left panel, choose Multicore or Speaker, the cable type and how many.
  3. Click where the feed starts: a stagebox, a trunk box or FOH for a multicore, an amp rack or stagebox for a speaker feed.
  4. Click waypoints if you need them, then click the object the feed ends at.
  5. Without a trunk box at the end, click the last waypoint again and pick Add trunk here.

Good to know

  • Sound's feeds are drawn and shown only in Sound's Stageplot tab, and read-only in the viewer. The Cables layer can be visible, wireframe or hidden.
  • A feed is split into sections of standard lengths, no piece over 25 m, like 25 + 20 m. Length left says what is over or short.
  • Drag a split along the feed, or type a section length in the Inspector. What you set is locked until Back to automatic.
  • Select a feed to see its waypoints. Drag one to move it, or press Delete to remove it.
  • Feeds on one route are a loom, drawn thicker and labelled Loom · 3.
  • Moving a box or speaker updates the sections of its feeds, and a message names what changed. Undo keeps the old sections.
  • A multicore to a trunk gives that trunk its length. A feed that does not match the patch is flagged in the plot and on Cables.
  • Suggest feeds…, in the ⋯ menu above the plot, draws a multicore from each ticked stagebox to each trunk its channels use. Feeds already drawn are kept.
  • Tails are measured on the plot with 1 m added, in standard XLR lengths. The XLR tail column follows when you move things.
  • A tail length you type is locked. Back to automatic in the row menu lets it follow the plot again.
  • The standard lengths come from Settings → Sound → Cable lengths, so the suggestions match the cables you carry. Nothing is counted as owned.

Check and edit feeds on Cables

  1. Open Cables, the tab after Patch. Every feed is a row, with where it runs from and to, its length and its cables.
  2. Click a feed's name, or press Enter on it, to open its details at the side.
  3. Edit the list like a spreadsheet: arrow keys, F2 or typing, copy and paste. Press ? for every key.
  4. + Feed to… above the list adds a multicore to a trunk or a speaker feed to an output, no plot needed. Type its length, like 32.

Good to know

  • A feed you have not named is named after its trunk, its output or its ends. Type a name to use your own.
  • Only what differs from the usual is spelled out, like → 12× XLR for a breakout. A feed that needs fixing has a warning, with a few words in To fix.
  • + Audio and + Data in the details add a feed on the same route, which makes a loom.
  • Breakouts are named by their tails, like Multicore → 12× XLR. Add your own in Settings → Sound → Cable lengths.
  • In a festival band, the base's feeds are read-only. Hide for the band is in their details.
  • Feed next to a length on Patch → Trunks or in Speaker Cable opens that feed here.

Prep the picking list

  1. Open Picking List. It is counted for you from the input and output lists, the consoles, stageboxes, trunks and drawn feeds.
  2. Use Extra on a row to pack spares. Total is what goes in the case.
  3. Add row adds your own item to a section. Add category makes a new section, say for gaff tape and batteries.
  4. Print it or download a PDF from Print & export.

Good to know

  • Objects on the stageplot are not counted. Add anything that is only on the plot as your own item.
  • Cables are listed by type and length, like XLR 5 m. A cable with no length is marked no length; fill it in on Inputs or Outputs.
  • Each section of a drawn feed is a cable, times how many the feed carries. Tails have their own section.
  • Group by Position lists the gear per place. Type another place in a line's Position to move everything behind that line.
  • Merge places packs several places as one, like DR and DR2 as Drum riser.
  • Cable tags, below the list, prints a tag for each multicore end and each stagebox, on A4 or Avery sheets.

Run a festival day with several bands

Build the house patch once on Base. Each band then holds only what differs for that act: its own kick mic, a guest DI, its wedge mixes.

  1. Turn on Festival Mode in Setup.
  2. Open the festival bar with the arrow at its right and click Add Band for each act. Double-click a band to rename it.
  3. Build the shared patch on Base, then pick a band and change only what differs.

Good to know

  • A G in a column header means every band uses Base's value there. Turn it off when bands need their own.
  • Rows are added, moved and deleted on Base. Inside a band those actions are greyed out.
  • Click the time on a band's tab to set its slot. It goes into the project schedule.
  • A band's stage layout needs Edit on Stage. Pick the band in the Stageplot tab and move what differs.
  • Deleting a band removes its changes and its time. Undo is in the message.
  • Print & export prints Base, one band, or all bands.

Keep your presets

  1. Open Settings → Sound. Mics, stands, cable lengths and stageboxes each have a table, one preset per row.
  2. Click a cell and type. Enter or Tab saves it.
  3. To add many, paste rows from a spreadsheet on the last row. Each line becomes a preset.
  4. Press Enter on the first cell, or click ›, for every field of a preset, such as a cable's breakout and tails.

Good to know

  • Shared presets come with Gigbuddy and cannot be changed. Hide in the row menu takes one out of your lists.
  • A cable you have not named is named from its type and length, like XLR 10 m.
  • Delete is in the row menu and at the foot of the details. Undo is in the message.
  • A column refuses text it cannot take and says what it expects instead.

Print, or export a PDF or CSV

  1. Click the printer icon in the Sound bar to open Print & export.
  2. Pick Current page, or Full project for inputs, outputs, Picking List and trunks together.
  3. Click Print or Download PDF. On Inputs and Outputs you can also download the list as .csv.
  4. For Labels, pick Trunks or Stageboxes and the connector pitch, then print at 100 % (Actual size).

Good to know

  • The stageplot is not part of the PDF.
  • Crew list and Day sheet are in the same dialog.
  • Labels print one cell per channel with the name in large letters, to stick along a fan-out or a row of XLRs.
  • Pitch is centre to centre of two sockets: 26 mm for Neutrik D-series side by side, 30 mm for most boxes. Measure yours and use Custom if it differs.
  • Check the 50 mm bar on the printed page with a ruler before you cut.
  • In festival mode, choose Base, Band or All bands first.

Good to know

  • Ctrl+G groups the selected channels, Shift+Ctrl+G ungroups them.
  • Click a column header in Inputs or Outputs to sort inside each group; click again to reverse, a third time to switch it off. The sort is only for you and never changes the channel numbers.
  • Typing in a cell has no undo, but Escape throws away what you typed until you leave the cell.
  • With Trunk auto assign off, an empty trunk channel shows the next free number in grey. Tab takes it.
  • Right-click a Trunk cell and choose Trunk A colour… to recolour that trunk on every row.
  • Patch → Stagebox shows when two channels share a preamp.
  • Print & export has stick-on labels for trunks and stageboxes, under Labels.

Questions

Band B brings its own drum mics. Do I start a new list?

No. Turn on Festival Mode, pick the band and type over the mic cells. Base stays as it is for everyone else.

Run a festival day with several bands →
Is the picking list built from the stageplot?

No. It counts the input and output lists, the consoles, stageboxes, trunks and drawn feeds. Add anything that is only on the plot as your own item.

Prep the picking list →
Can I print the stageplot?

No, the stageplot is not part of the PDF. Print & export covers inputs, outputs, the picking list, trunks, labels, the crew list and the day sheet.

Print, or export a PDF or CSV →
Why did my tail lengths change?

Tails follow the plot. When a mic or its box moves, the XLR tail updates and a message names what changed; Undo keeps the old length.

Draw cable feeds and mic tails →
Where do I set the cable lengths we carry?

In Settings → Sound → Cable lengths. Feeds and tails are split into those standard lengths.

Keep your presets →
Can the board op read the patch without changing it?

Yes. Give them View on Sound in People. Setup, Templates and Paste are then greyed out.

Set what someone can see and edit →

Stage (the plot)

The plot is the project's 3D stage: risers and people, Sound's gear and the lighting rig in one editor. It belongs to the project, not to a module. Open it from Sound's Stageplot tab, Lighting's Plot tab or Plot in the project rail. Editing needs a computer; a phone or tablet shows it read-only.

Open the plot

  1. Open Sound's Stageplot tab or Lighting's Plot tab. The plot opens with that module's tools.
  2. Or click Plot in the project rail, or a Plot card on Overview, for the full plot.
  3. Fullscreen, at the right end of the plot's toolbar, fills the window. Esc or Exit leaves it.

Good to know

  • A project gets its plot when Sound or Lighting is added.
  • A Plot card on Overview is a preview, with the views, Fit, grid and brightness in its corner.
  • On a phone or tablet the plot opens read-only, as the viewer.
  • A link into the plot without Stage access opens Overview and says so.

Look from the top, front or side

  1. In the corner bottom right, click Top for the plan, Front for the audience's view, or Side for stage left. 3D goes back to free turning.
  2. Each view fits everything. Click the same view again to fit once more.

Good to know

  • Top, Front and Side are flat drawings, so heights read true.
  • In Front and Side, the selected position's trim shows as a line from the floor. Trim heights in View → Labels shows it for every position.
  • The keys 1 to 4 switch to Top, Front, Side and 3D, and Shift+F fits everything.
  • View in the corner has the grid, snap to grid and brightness. These settings are only for you.

Know the tools, Layers and the Inspector

  • The plot shows the tools of where you opened it. From Overview you get everything you can edit.
  • From the Stageplot tab the tool rail has Sound's Cable feed. From Lighting's Plot tab it has Truss, Fixtures, Distro, Cable feed, Link and Aim.
  • The picked tool lights up, its settings open at the top of the left panel, and a line under the plot says what the next click does.
  • In Layers, the eye on a layer or group cycles Visible, See-through, Wireframe and Hidden, only for you and kept per project. Layers from an MVR file start See-through, unless mostly library objects like chairs.
  • The lock next to the eye locks a layer for you. It is still drawn, but clicks go through it to what is behind, like a truss inside the hall.
  • Click a layer to select and frame what is on it. Double-click or F2 renames it.
  • Deleting a layer moves its objects to General. Undo is in the message.
  • The top of the Inspector shows the object's name and what owns it, like Sound, with Frame, Duplicate, Comment and Delete.
  • With nothing selected, the Inspector lists what still needs doing, like unassigned inputs or address conflicts, with a link to each.
  • View → Labels picks what the plot names. Each place you open the plot keeps its own choice.
  • With festival mode on, a Festival · Base chip leads the toolbar. Pick a band to change its layout; the chip turns yellow.
  • If the 3D view stops, Reload view appears over it and restarts the view without leaving the page.

Know who can change the stage

  • The Stage chip in People decides it: View to look, Edit to change.
  • Objects that belong to Sound or Lighting also need Edit on that module. Otherwise they show a lock and Owned by Sound in the Inspector.
  • Add offers only what you may create. Objects of a module you cannot see are hidden.
  • A lock in Layers means you can see and hide that layer, but not change what is on it.

Publish and compare versions

A version keeps the plot and the lighting rig as they were when you sent them out.

  1. Click Versions, the clock at the right end of the plot's toolbar, and click Publish version.
  2. Give it a name and a note if you want. Without a name it is called Version and its number.
  3. To see what changed, click Compare on a version. It lists what was added, removed and changed against the stage now or another version.
  4. Click In 3D to see the changes on the stage: new in green, removed as a red ghost, changed in yellow.

Good to know

  • The stage stays editable. A version never changes afterwards, only its name and note.
  • Against the stage now, each object, position and fixture has Restore, or Remove for something added since.
  • Publishing, renaming, deleting and restoring need Edit on Stage. After a delete, Undo is in the message.
  • A project keeps up to 50 versions. At 50, delete an old one to publish a new one.
  • Onsite status is not part of a version.

Look the stage over on a phone

  • On a phone or tablet the plot opens read-only. One finger turns it, two fingers zoom.
  • Viewer, the eye in Lighting's plot toolbar, shows the same read-only view on a computer.
  • Filters hide layers, positions and fixture types. The crosshair next to a position shows only that position.
  • View sets the grid, labels and brightness. Colour lighting by paints fixtures by type, position or DMX universe.
  • List shows every position with its fixtures and every plot object, with search.
  • The view updates by itself when someone changes the stage.

Share the stage with a client

  1. In People, under Client links, click Create link.
  2. Switch on Stage (3D), and Sound layers or Lighting if they should see those too.
  3. Copy the links for the brief and the stage right away, because they are shown only once.

Good to know

  • Nobody can edit through a link. Sound's lists, power and data are never shown.
  • Change what a link shares at any time. A link stops when it expires, or when you revoke or delete it.
  • The public project link shows the plot read-only with Sound's objects, never the lighting rig.

Good to know

  • Hold Alt and drag to orbit even with the pointer on an object.
  • F frames the selection, Shift+F fits everything.
  • Alt-click a layer in Layers to show only that layer. Alt-click it again to bring the others back.
  • Drag the inner edge of a side panel to widen it. The width is kept for where you opened the plot.
  • Click a section heading in the Inspector to fold it. It stays folded for you.
  • The pen in the tool rail switches the plot to a black and white drawing look.

Questions

Where is the 3D stage?

It is the project's Plot, one editor for the stage, Sound and Lighting. Open it from Sound's Stageplot tab, Lighting's Plot tab, or Plot in the project rail.

Open the plot →
Can I edit the plot on a tablet?

No. On a phone or tablet the plot opens read-only; editing needs a computer.

Look the stage over on a phone →
Why is an object locked?

It belongs to Sound or Lighting, and you need Edit on that module as well as on Stage.

Know who can change the stage →
How do I keep the plot I sent the client?

Publish a version before you send it. The version stays as it was, and Compare shows what changed since.

Publish and compare versions →
Why don't Sound's cables show in the project plot?

Sound's feeds show only in Sound's Stageplot tab and, read-only, in the viewer. Open the Stageplot tab to see and draw them.

Draw cable feeds and mic tails →

Lighting(Beta)

Lighting holds the rig: positions and truss, fixtures and patch, power, data and cables, an onsite checklist and the paperwork. It shares the 3D plot with Sound. Start on Lighting's Overview: it tells you what to do next and takes you there.

Lighting is in beta. You can plan a rig with it today, but screens and names may still change. If something is missing or wrong, tell us through Feedback.

Add or remove Lighting

  1. Click the dimmed Lighting icon with + in the project rail. Only the production team sees it.
  2. Lighting opens with the tabs Overview, Plot, Units, Power & data, Cables, Paperwork and Onsite, in the order you work.

Good to know

  • Adding Lighting also gives the project its plot.
  • Remove Lighting takes Lighting off the project but keeps the rig. Add Lighting later brings it back as it was.
  • Delete lighting data deletes the rig for good, onsite log included. Published stage versions keep their copy.
  • Both are at the bottom of Lighting's Overview, and in the menu you get when you right-click Lighting in the rail.
  • The Lighting chip in People decides who sees and edits Lighting. Crew and Client start without it.
  • Without Edit on Lighting, the lists, the plot and Onsite are read-only.

The order to work in

  1. Open Lighting's Overview. Next step says what to do now, with a button that takes you there.
  2. The work order below lists every step, from rig and fixtures to paperwork and onsite, with what is done and what is missing.
  3. Click any step to go there, also one that is done.
  4. The issues panel lists what is wrong (patch, placement, connectors, links, power), each with a link to where you fix it.

Good to know

  • It is a recommended order, not a lock. You can work in any tab.
  • Set each fixture type's power before filling circuits. Loads, phases and links are counted from it.
  • Type the PDU's outputs before Fill circuits, so autofill can plug new power feeds into free outlets.
  • Autofill, balance and renumber show a preview first, with the amps per phase before and after. After Apply, Undo is in the message.
  • An orange dot always means power and a blue dot data.

Set up positions

  1. In Units, click Add position. It is named LX1, LX2 and so on; type to rename it, or press Enter to keep the name.
  2. In the position header, set its Kind, Trim, Tape colour and Cable drop.
  3. Click the truss summary in the header, like 1 truss · 10.5 m, to add trusses with type, length or pieces, and trim. No plot needed.
  4. Or draw the trusses in the plot. A drawn truss measures itself.

Good to know

  • A Floor position needs no truss. Its fixtures wait in front of the stage until you drag them where they stand.
  • Steel in no position is listed under Structure only. It is counted in the pack list, not in patch, hook-up or onsite.
  • Move up and Move down set the order. A new fixture type on a position starts the next hundred after the position before it.
  • Mirror to the other side adds the trusses across the centre line. A position named SL tower gets its mirror in SR tower.
  • An empty Cable drop shows, in grey, where the plot says the cables come down. Type to override it.
  • Deleting a position keeps its trusses and fixtures, without a position. Undo puts it back.

Add and patch fixtures (Units)

  1. In Units, click Add fixtures… and pick a fixture type, a mode, a position and how many.
  2. The type picker searches your catalog and the fixture library of about 2,400 fixtures. A library fixture is added to the project's catalog.
  3. Unit numbers start at 101 and continue the type's numbers. A new type starts the next hundred, 201; addresses keep each position in one universe.
  4. Select fixtures and use Patch or Renumber; with nothing selected they do every fixture. Renumber skips numbers in use or shifts those fixtures up, and Renumber this type… is in the right-click menu.
  5. The views above the list, All, Patch, Data, Status and Types, show only the columns for that job. Units only, next to By position, lists every fixture by unit number.
  6. Type or paste a position into a fixture's Position cell and it hangs on that position's truss. The fixtures there are spread so none overlap, with Undo.
  7. To place fixtures along their truss, select them and choose Spread… in the row menu or the … menu, or Spread LX1's fixtures… on the header. It works before the truss is drawn when it has a length.

Good to know

  • Units works like Sound's input list. Select a range of cells and type once to fill them all, or copy and paste to and from a spreadsheet.
  • Univ.Addr reads universe.address, like 1.101. A unit or address you type is locked until you click the lock.
  • A power value you type, like 650 or 1.2 kW, is saved to the fixture type. Every fixture of that type follows.
  • Power in → thru and Data in → thru show the type's connectors, like True1 → True1. Set them in the Types view; your catalog changes with them.
  • Fixtures are listed in the order they hang, left to right along each truss as seen from the audience. Patch and Link in order (Ctrl+L) follow that order.
  • A warning sign marks a fixture that needs something: no patch, an overlapping address, a type without connectors, or not in the plot.

Import an MVR file

  1. Click Import MVR… in the Units toolbar's … menu, or on Lighting's Overview while the rig is empty, and choose the file.
  2. Check the preview. The numbers under the file name say what the import does; click one to jump to its list.
  3. In Positions in the drawing, each colour is one position. Join makes two or more one; Split gives each truss its own again.
  4. Click a position name to rename it.
  5. If the drawing does not line up with the plot, open Place on the stage to turn and move it.
  6. In Layers under Draw scene objects, leave out layers like arrows and pick Draw as: Matched (library objects), Model (the file's 3D models) or Boxes. Untick what else you do not want, then import.
  7. For a new version of the drawing, Update from MVR… shows the same preview with only the differences.

Good to know

  • Import is verified with Capture. Files from Vectorworks, MA and other programs are experimental; if one fails, send it through Feedback.
  • Fields you locked, notes, onsite status and the names you gave positions and trusses are kept when you import again.
  • New fixture types come from the GDTF in the file or the fixture library; fixtures without a place or address come in unplaced or unpatched.
  • Scenery comes in one plot layer per file layer: risers, drapes, tables, chairs and people as library objects (speakers and drums with Sound edit), the rest as the file's 3D models or simple shapes. Shapes you drew stay.
  • Real models are capped at 2 MB and 150 000 triangles a project, 50 000 a model; the preview says what fits, the rest are boxes. Delete real models (the plot's … menu) leaves the objects as boxes.
  • Layers with arrows, dimensions or notes start unticked, and your choice is kept. Scenery imported before this update stays faint until you import the file again.

Hang fixtures and work on the rig in the plot

  1. Open the Plot tab. The plot opens with Lighting's tools and the rig in it.
  2. Pick Fixtures in the tool rail, or press L. Choose the type, mode, how many and how to spread them.
  3. Choose hang or stand, where they point, and whether to patch them. Then click a truss.
  4. Fixtures you added in Units before drawing their truss wait in front of the stage. Once the truss is drawn, choose Hang LX1's 8 fixtures on it, which spreads them with any already there.
  5. Right-click selected fixtures and choose Spread… to place them again, evenly, from the ends or with a fixed spacing. With several types pick an order like A B B A; fixtures you dragged move too.
  6. Right-click a fixture and choose Select all MAC Aura XB, or …on LX1, to select every fixture of that type. Fixtures on hidden layers are left out.
  7. Click a fixture to edit unit, address, type and mode in the Inspector. Drag it to slide it along its truss.

Good to know

  • Shift-drag a box to select many fixtures. In Top, or with Box select (B), a plain drag on the empty floor does it.
  • Drag one selected fixture and the others move with it, along their truss or onto another.
  • Aim (A) points the selected fixtures at a spot you click. Height sets how far above the floor.
  • To alternate two types, add a type B in the Fixtures tool and write an order like A B B.
  • Colour by, in the View menu bottom right, paints the rig by type, position or universe.
  • Delete on a truss, position or fixture asks first. Ctrl+Z puts it back.

Build and draw truss

  1. With Edit on Lighting, open the Plot tab and the Library. Under Truss pieces, pick the truss type and a piece, like 3 m.
  2. Click on the stage to place it. Click within 1 m of a truss end, marked by a ring, to carry on the same truss.
  3. Or pick Truss (T) in the tool rail for a Straight, Path, Circle, Tower or Ground (ground support) truss.
  4. Click a truss to see its length, trim and type in the Inspector.

Good to know

  • R turns a piece 90° and Shift+R 45°. F flips a curve, and Esc puts the tool away.
  • Position in the tool's settings says where new trusses go. Alt-click gives one truss a new position with no joining.
  • Drag a truss to move all of it. It snaps to the grid and to other truss ends; Ctrl moves it freely.
  • Join into one truss (J) joins selected trusses whose ends touch. Split into pieces does the reverse.
  • The Inspector lists a truss's parts, where you can change or add a piece. Use the catalog fit goes back to the suggested pieces.
  • Trim is a number in the Inspector or the list, not something you drag.

Plan power and data

A power feed is one power cable from a PDU to a position, like LX1.2. A circuit is a fuse on one phase of it, written LX1.2 L3.

  1. In Power & data, list your distros under PDU. Type outputs as count × connector, like 6x 16A3, 2x Socapex.
  2. Open Power feeds and use Autofill to hang fixtures without a circuit on their position's feeds.
  3. Check the preview: what changes, what stays, and the amps on L1, L2 and L3 before and after. Then click Apply.
  4. Use Balance phases to spread single-phase feeds over the three phases.
  5. Under Network, list the data nodes with IP address and a universe per port. Autofill universes fills free ports.

Good to know

  • Power feeds are named after their position in the order they land, LX1.1, LX1.2. Type a name to use your own.
  • Out lists the PDU's free outlets. Each outlet takes one feed, or one feed per tail of a breakout: a 16A3 → 3× Schuko gives three Schuko feeds, one on each phase.
  • When the feeds are full, autofill plugs a new feed into a free outlet with the same connector, nearest PDU first.
  • When the outlets run out, the preview asks: add wall-mounted feeds, or pick another PDU under New feeds from.
  • Fixtures without power count as 0 W, so autofill fills circuits by count and says so. Set power first.
  • A phase, feed or circuit you set yourself is locked, and autofill leaves it alone.
  • A feed whose cable differs from its outlet is marked with what the catalog has for it: an adapter, like 16A3 → Socapex, or a breakout to put it on.
  • Hook-up is the sheet as it prints: per PDU, each feed with the fixtures on each circuit and the load per phase.
  • Anything over its amps turns red. Each distro shows L1, L2 and L3 against its limit, amber when close.
  • Place says where a node stands: a position like LX1, or off the rig like FOH rack.
  • A node off the rig gives each position its own data feed. Type its length in Cables, or draw it in the plot.
  • Right-click a power feed for Lock, Unlock and Delete, or a node for Unlock ports and Delete.

Draw a cable feed

  1. Pick Distro in the tool rail (D) and put the distro or data node where it stands.
  2. Pick Cable feed (C) and click the distro or node to start from. The cable type follows the outlet unless you picked one first, which stays.
  3. Pick the outlet in the panel. On a breakout the feed takes the first free tail; change it in the feed's details.
  4. To draw the route of a feed you already have, pick it under Feed, where it reads like Route LX1.2 (no route).
  5. Click waypoints as needed, then click the truss or fixture where it lands.

Good to know

  • The tool shows the length and the standard lengths suggested for it, like 20 + 15 m, no piece over 25 m.
  • Add cable to this route adds more cables to the same feed before you draw, which makes a loom.
  • Drag a split along the feed, or type a section's length. Back to automatic plans the sections again.
  • Shift-click a truss to take the cable over it instead of ending there. Hold Ctrl to put a point on the floor.
  • From the landing, each power cable goes along the truss to its chain start. Drag the marker to move it.
  • Moving a truss, distro or waypoint updates the sections, and a message says how. Undo keeps them as they were.

Check feeds and totals in Cables

  1. Open Cables in Lighting's tabs, after Power & data.
  2. Feeds lists every feed under its position, with where it runs from and to, its length and its cables.
  3. Click a feed's name, or press Enter on it, to open its details at the side.
  4. Totals lists every cable the rig needs, fixture leads included, with the adapters, splitters and terminators.

Good to know

  • You can add a feed without the plot, with Add… on a position's row or + Feed to… above the list. Type its length, like 18.
  • A route drawn in the plot replaces the typed length. Ends, in a feed's details or the plot's inspector, says how it ends on the truss: an on-truss cable, a breakout at the landing, or straight into the first fixture.
  • Edit the list like a spreadsheet: arrow keys, F2 or typing, copy and paste. Press ? for every key.
  • Only what differs from the usual is spelled out, like via 16A3→Socapex. A feed that needs fixing has a warning, with a few words in To fix.
  • Right-click feeds here or in Power feeds for Move into loom…, Take out of loom or Loom together; details and the plot have them too. Feeds share a route when they land within 2 m on one truss, from sources together.
  • Back to automatic, in each part of Totals, resets everything set by hand there in one step. It asks first, and Undo is in the message.

Link fixtures into chains

A link is a cable between two fixtures. A chain is fixtures in a row from the chain start (power) or from where the data cable lands.

  1. Open Cables → Links and pick a position. The picture shows its fixtures as they hang, power links above and data links below.
  2. Drag from a fixture's thru, the right dot, onto another fixture. That one is now fed from it.
  3. Or click a fixture for Link to…, then pick Power, Data or Combo and the fixture. Where no combi fits, Combo says why.
  4. Right-click a fixture and choose Start chain here, for power or data, to make it the first of its chain. On no circuit or universe yet, pick a feed's circuit or universe at its position; it heads any chain there.
  5. Use separate cables or Use combi cables, above the picture, switches the position's links, or the picked chain's. For one link, click it and pick Combi or Separate (off, with the reason, where none fits).
  6. Click a link for its cable and length, Break here to start a branch, or Back to automatic.
  7. In the plot, pick Link (K), choose Power or Data, then click a fixture and the fixture it feeds.

Good to know

  • A link is suggested as the distance plus 20 cm at each fixture, rounded up to a standard length up to 25 m.
  • Anything you change is locked and stays when the rig changes. Back to automatic releases it.
  • A fixture from another chain moves with the link: its circuit, or its universe and address, change.
  • A combi cable is power and DMX taped as one, like True1 + DMX5 combi 5 m (standard: 1.5, 3, 5, 10 m). Where power and data link the same two fixtures and a combi fits, it is one combi, one purple link, counted once.
  • Ctrl + scroll zooms the picture. Fit shows the whole position.
  • View → Links in the plot draws power links, data links, both or none. With both, a combi is one purple cable; click it for Combi or Separate.

Check off the build onsite

Onsite is the build checklist for a phone. Every fixture and position goes Planned, Rigged, Powered, Tested, Focused.

  1. Open Onsite and tap My position to see only your position.
  2. Tap the green button to move a fixture one step on. On a position header, it moves the whole position.
  3. If a fixture fails, choose Mark faulty… in the row's … menu and say what is wrong and which spare replaces it.

Good to know

  • If you tap the green button by mistake, Undo is in the message. The … menu sets any step directly.
  • Note and history… shows every change, who made it and when.
  • A position's tape colour shows next to its name, so you can find it by tape on the stage.
  • Focus opens one position full screen, measured, each fixture with unit, address and circuit; tap another position to focus it. Fixtures shows the gaps between fixtures in the plot, Cabling the cables and links.
  • Comment on a row opens a thread for that object, with up to four photos per message. Objects with messages get a yellow pin in the plot.
  • Checking off needs Edit on Lighting. With View you see the list and the progress.

Print the lighting paperwork

  1. Open Paperwork and print or download the full pack, or one sheet.
  2. The sheets are Patch by unit, Hook-up, Positions & truss, Looms, PDU & rack, Network, Summary and Cable labels.

Good to know

  • The header carries your organisation's name, colour and logo, and the newest published stage version.
  • Summary counts what the rig takes: fixtures, truss parts, cables by length, distros and nodes, split into Prep, Loose, DC and FOH.
  • Your rows on Summary adds what the rig cannot count, like a console or spare lamps.
  • Cable labels print one label per cable on A4 or an Avery sheet, and are left out of the full pack. Print at 100 %.
  • Everything comes from the rig as it is now. Print again after a change.

Build your fixture and cable catalog

Settings → Lighting holds your fixture types and your power, data and motor cables. Projects can use any fixture from the built-in library without adding it here first.

  1. Open Settings → Lighting → Fixture types.
  2. Add from library adds a type with its modes, power, weight and beam angle. Upload GDTF takes your own files, up to 30 MB each.
  3. Open Settings → Lighting → Cables for the cable list. Hide what you never use and add your own.
  4. In a project, Lighting → Cables → Cable catalog shows the list its lengths and adapters are picked from.

Good to know

  • A type in use cannot be deleted. Hide it instead.
  • If a change would move DMX addresses in active projects, you are shown which projects before anything changes.
  • Fill in connectors from library gives types without connectors the ones the library knows.
  • For a breakout, adapter or lead, tick it in the cable's details; one tail of another connector is an adapter, from 1 m a fixture lead. Tails of different lengths take tail lengths, like 1, 2, 3.
  • The standard list has fixture power leads (True1 – Schuko, powerCON – Schuko) and Schuko power strips.
  • An organisation project uses the organisation's catalog, a personal project its owner's.

Good to know

  • Ctrl+L in Units links the selected fixtures in the order they hang.
  • Click a column header in Units to sort inside each position; a third click goes back to the order they hang. The sort is only for you.
  • Right-click a position header to rename it, add fixtures to it, mirror it or delete it.
  • With the Link tool on, Alt-click a link to break it. The rest of the chain becomes a branch on the same feed.
  • @LD or @Rigger in a message reaches everyone booked in that role.
  • Show in plot, the crosshair next to a position in Units, frames that position and its fixtures in the plot.

Questions

The board op wants to watch the build but not tick anything. Can they?

Yes. Give them View on Lighting in People. They see the list and the progress, but cannot change a status.

Check off the build onsite →
A fixture died during focus. What do I do?

Mark it faulty in Onsite and pick the spare. The note shows in red until the status changes.

Check off the build onsite →
Why is the ground-support steel not on Onsite?

Steel in no position is Structure only and is not listed on Onsite. Make it a position to check it off.

Set up positions →
Which MVR files work?

Import is verified with Capture. Files from Vectorworks, MA and others are experimental; send one that fails through Feedback.

Import an MVR file →
Why does autofill fill circuits by count?

The fixture types have no power yet, so every fixture counts as 0 W. Set the power in Units or the Types view first.

Plan power and data →
Does Remove Lighting delete the rig?

No. Remove Lighting keeps the rig, and Add Lighting brings it back. Delete lighting data is the one that deletes it.

Add or remove Lighting →

Crew

Crew staffs the show: a grid of roles, people and days, booking requests by mail, and who has answered. Your roster and roles live in Settings → Crew, so you set them up once for every show. The people you book answer from the mail and need no account.

Build your roster and roles

  1. Open Settings → Crew → Roster. Type a name or an email and pick the person, or add a new contact.
  2. Click Invite to mail them a link. They sign in or sign up with that email, then accept or decline.
  3. Under Settings → Crew → Roles, rename, recolour, reorder or delete roles. A new list starts with FOH, MON, Stage tech and other common roles.

Good to know

  • Their phone, address and allergies stay hidden until they accept. After that, their own profile replaces what you typed.
  • The invite link works for 14 days.
  • The roster follows your active organisation. With none active, it is your personal roster.
  • Project access on a role sets what someone booked in that role can see. Only organisation admins can change it.
  • After removing a contact or a role, Undo is in the message. One that is in use on a project comes back, and the message says why.

Staff a show on the grid

  1. If the project has no Crew yet, click the dimmed Crew icon with + in the project rail. Crew opens on Grid, with one column per project date.
  2. Click + Add role for a row, then + Add person to pick someone. Leave the person empty for an open role.
  3. Click the days they work. Drag across days to fill several, or Shift-click to fill a range.
  4. Double-click a day for a note. On a touch screen, press and hold.

Good to know

  • A green day is confirmed, amber is waiting for an answer, grey is not sent yet, and striped is declined.
  • Two FOH engineers are two rows with the same role. Duplicate in the row menu adds another.
  • The menu on a day header edits its label or date, or deletes it. Booked days and times move with the day.
  • When the project dates change, the grid offers to add the missing days and remove those outside.
  • The menu at the end of the header adds columns for phone, city, address and allergies, for Crew editors only.
  • The Times row under the day headers shows each day's times. Click one to edit it.

Send a booking request

A booking request is a mail with Yes and No buttons. The person does not need an account to answer.

  1. Give the row a role, a person with an email and at least one day.
  2. Click Send (n) in the Crew bar to send every row that is ready, or choose Send request in one row's menu.
  3. Click a name in the dialog to see the mail they get, add a message if you want, and click Send.

Good to know

  • The mail comes from your organisation's name on an organisation project, otherwise from yours.
  • After 48 hours without an answer the row says No answer, with Resend next to it.
  • A yes gets a confirmation with a calendar file. A no mails the project owner with their note.
  • Changing the role or days on a sent row marks it Changed, and nothing goes out until you click Send update. Day notes do not count as a change.
  • An update replaces the earlier request, and the person answers again.
  • Select rows and press Ctrl+Enter to open Send for just those.

Cancel a request or replace a person

  • Cancel request, in the row menu, withdraws the booking and mails the person. It asks you first.
  • To change the person on a sent or confirmed row, click the name or choose Replace person in the row menu.
  • Replace person cancels their booking with a mail. The days stay on the row for the next person.
  • On a row that has not been sent, Replace person only clears the person.
  • A decline stays on the row until you replace the person or remove the row.

Answer a booking request

You do not need a Gigbuddy account to say yes or no.

  1. In the mail, click Yes or No.
  2. Confirm your answer on the page that opens. The second click means a mail preview can never answer for you.
  3. Add a note for the booker if you want.

Good to know

  • More info opens My booking: the show details, the times for your days and the booker's message. Sign in or sign up with the address the request went to.
  • On My booking you can change your answer later with Change to yes or Change to no.
  • Who else is coming lists confirmed crew by name and role, never their contact details.
  • With an account you can also answer from For you on your dashboard. Each booking on a show is answered on its own.

Know what booked crew can see

  • A sent or confirmed request adds the person to the project as Crew.
  • By default they see the Overview cards shared with Everyone or Crew, the times, the Overview chat and My booking.
  • They do not see the grid or Sound unless their role's project access, or someone in People, gives them more.
  • View on Crew shows confirmed names, roles and days on the grid, without emails, notes or other people's contact details.
  • A decline or a cancelled booking takes them off the project again.

Print a crew list or day sheet

  1. Click the printer icon in the Crew bar.
  2. Pick Crew list or Day sheet, then click Print or Download PDF.

Good to know

  • Crew list has role, name, days and status. Phone, email and allergies are printed only for people who can edit Crew.
  • Day sheet is one page per day: who is in, their role, the venue and that day's times.
  • Both are also in Print & export in Sound.

Good to know

  • Click Waiting above the grid to see who has not answered yet.
  • Shift-click a day to fill or clear every day from the last one you clicked on that row.
  • Start a drag on a booked day to clear days instead of filling them.
  • In a time field, 19 is 19:00 and 1930 is 19:30.
  • Ctrl+D duplicates the selected rows. Delete removes them, with Undo.
  • Your message in the Send dialog is kept on this computer for the next request on the project.

Questions

Does the person I book need an account?

No. They answer Yes or No from the mail. To open My booking and see the show details, they sign in or sign up with the address the request went to.

Answer a booking request →
I need three stagehands but have only two names. What do I do?

Duplicate the row and leave the person empty. Send it when you have found someone.

Staff a show on the grid →
Can I swap someone after they said yes?

Use Replace person. Their booking is cancelled with a mail, and the days stay on the row for the next person.

Cancel a request or replace a person →
Why is a row not counted in Send (n)?

A request needs a role, a person with an email and at least one day. Rows already waiting for an answer are not counted either.

A booking request can't be sent →
What does a booked tech see of the show?

The Overview cards shared with Crew, the times, the Overview chat and their own booking. Not your grid, and never other people's phone numbers.

Know what booked crew can see →

People and access

Every project has a list of people in three groups: Production, Crew and Client. Each person has None, View or Edit on each part of the project: Brief (what Overview shares), Sound, Crew, Stage and Lighting. Only the production team sees People.

Invite someone to a project

  1. Open People in the project rail and click Invite… under Production, Crew or Client.
  2. Type their email and check the group and template. The chips show what they will get; change any you need.
  3. Click Invite. They get a mail that opens the project.

Good to know

  • The owner and organisation admins sit at the top of Production and can always edit everything.
  • The line at the top sums it up, like Brief: everyone · Sound: 3 can edit, 5 can view.
  • Until they confirm their email address, the row reads Invited · waiting for confirmation and gives no access.
  • Booked crew need no invite. The booking adds them.
  • Access in Sound, Crew or Lighting opens the same list for that part only.

Set what someone can see and edit

  1. In People, tap a chip on the person's row, like Sound · View.
  2. Pick None, View or Edit. Edit includes View.

Good to know

  • A template sets the starting levels: Crew and Client see the Brief, Production edits everything. Reset to template undoes your changes.
  • Organisation projects use the templates in Settings → Crew → Roles. Only organisation admins can change them.
  • The group menu on a row moves a person between Production, Crew and Client.
  • Remove access (booking stays) takes a booked person's access but keeps the booking. Restore access gives their template back.
  • With View, the tools that change things are greyed out. Hover one to see why.
  • A changed level takes effect the next time the person opens or reloads the project.

Share the brief with a client

  1. If the client has an account, or will make one, invite them under Client.
  2. Without an account, click Create link under Client links in People, give it a name and click Create link again.
  3. Copy the link right away, because it is shown only once.

Good to know

  • The link shows the project title and the cards shared with Everyone or Client. Nothing can be changed through it.
  • Switch on Stage (3D) to share the stage too, with Sound layers or Lighting if you want.
  • A link expires after 7, 30 or 90 days, or on a date you pick. Extend 30 days adds a month, and Reopen brings back an expired link.
  • The list shows when each link was last opened. Revoke stops it.

Share Sound with a public link

  1. Under Public link at the bottom of People, or in Access in Sound, switch Off to On.
  2. Copy the link.

Good to know

  • Anyone with the link can view Sound without signing in. They cannot edit, see only the Overview cards marked Public link, and never Crew.
  • The link also shows the plot read-only, with Sound's objects but not the lighting rig.
  • Viewers who are not signed in do not get live updates. They reload to see changes.
  • Turning the link off stops it. Turning it on again makes a new link; the old one never works again.

Good to know

  • View as at the top of Overview shows what a group or one person sees.
  • You cannot move yourself out of Production or remove yourself. Ask someone else in production.
  • A level that differs from the template is marked with a small square.
  • When a template changes in Settings, People offers Update people. Nothing changes until you click it.
  • A public link is a long random address. Nobody can guess it from another project's link.

Questions

What is the difference between a client invite and a client link?

An invite is for someone with an account, who signs in and sees what Client may see. A client link needs no account and shows the shared cards read-only.

Share the brief with a client →
Why can't the person I invited see the project?

Their row reads Invited until they confirm their email address. After that, the levels on their chips decide what they see.

Invite someone to a project →
Are organisation members on every project?

No. Only organisation admins get every project. Add members in People like anyone else.

Create an organisation →
How do I stop a link from working?

Click Revoke next to a client link in People. The public link stops when you switch it off.

Share the brief with a client →

Account, Settings and organisations

Your account holds your profile and email address, and Settings keeps your presets, roster and catalogs for every project. An organisation is optional: it gives projects a shared roster, logo and colours, and everything works without one.

Confirm your email

  • Projects, bookings and invites are tied to your email address, so they show only once you have confirmed the address is yours.
  • After sign-up you get a mail with a Confirm email link, valid for 24 hours. Signing in with Google confirms the address.
  • Until then a banner says Confirm your email. Resend email sends a new link; Change email fixes a typo.
  • Answering a booking or accepting an invite with the same address confirms it too.
  • Settings → User → Account shows Verified, Verified via Google, or Not verified.

Fill in your profile

  1. Open Settings → User → Account.
  2. Fill in name, username, phone, address and allergies, then click Save profile.
  3. Change your password under Password.

Good to know

  • A booker sees your phone, address and allergies only after you accept their roster link. Other crew on the show never see them.
  • Every roster you have accepted shows your changes.
  • To delete your account, click Request account deletion. It opens a mail to the Gigbuddy team; ask for a copy of your data the same way.

Accept or decline a roster link

  • When someone adds you to their roster, you get a mail and an item under For you on your dashboard.
  • Accept shares your phone, address and allergies with them. Decline keeps them to yourself.
  • Crew connections in Settings → User → Account lists everyone who has you on a roster. Accept, decline or remove a link there.
  • Removing a link stops sharing your profile. They keep your name and what they typed themselves.

Suggest a change to someone's profile

  1. On a linked contact in your roster, click Suggest a change.
  2. Edit the field and add a short message if you want.

Good to know

  • They get a mail and an item under For you. Accept updates their profile; Decline leaves it.
  • The field shows Proposed while they decide. Withdraw takes back a suggestion they have not answered.
  • If they change the field themselves, the suggestion is dropped.

Create an organisation

  1. Open Settings → Organisation.
  2. Type the company name under New organisation and click Create, or click New organisation at the top when you already have one. You become its admin.
  3. Invite members with Invite by email, and set each to Admin or Member.

Good to know

  • The switcher in the sidebar sets your active organisation: the roster, the colours and the default for a new project.
  • Admins can open and edit every project in the organisation. Members get no project access through it.
  • The last admin cannot leave. Make someone else admin first, or delete the organisation.
  • Move a project with Move to in its card menu. Deleting an organisation makes its projects personal for their owners.
  • Projects you own stay in the organisation when you leave it.

Add your logo and colours

  1. Under Branding in Settings → Organisation, click Upload logo and pick a PNG, JPEG or WebP of about 200×200 pixels or larger.
  2. Set Accent, Background and Alternative color, then click Save organisation.

Good to know

  • Organisation projects use those colours, in the app and on the public Sound link.
  • The summary card and the dashboard card show the logo, or the first letter of the name.
  • Reset to Gigbuddy puts the default look back. Personal projects always keep it.

Good to know

  • Presets, AutoFill rules and channel templates are under Settings → Sound; fixture types and cables under Settings → Lighting.
  • Roster and roles are under Settings → Crew and follow your active organisation.
  • Confirm your email in another tab and the banner goes away when you come back.
  • A declined profile suggestion stays visible for seven days.
  • In Settings, try Cmd+B (Ctrl+B on Windows). B as in beer.

Questions

Who can see allergies and phone numbers?

Only bookers whose roster link you have accepted, and Crew editors on projects you are booked on. Other crew on the show see your name and role.

Fill in your profile →
How do I delete my account?

Open Settings → User → Account and click Request account deletion. It opens a mail to the Gigbuddy team; ask for a copy of your data the same way.

Fill in your profile →
Do I need an organisation?

No. Everything works without one. An organisation adds a shared roster and roles, a logo and colours, and admins who can open every project.

Create an organisation →
Where are the privacy policy and terms?

They are linked at the bottom of every public page, and from sign-up and login.

Troubleshooting

When something goes wrong on gig day, start here. Most problems are a lost connection, missing access, or a paste mapped to the wrong columns.

The bar says Offline or Reconnecting

  • The connection is lost. The lists stay on screen but are view-only until it is back.
  • Edits you made before the connection dropped are sent when it is back. You do not need to reload.
  • If the venue has no signal, print or download PDFs before load-in.

I can't edit anything

  • Check the connection indicator. Offline means view-only until you reconnect.
  • Read only next to the project title, or greyed-out tools, mean you have View access. Ask the production team for Edit in People.
  • On Overview, check View as at the top. While you view as someone else, editing is off until you click Back to Production.
  • Inside a festival band you cannot add, delete or move rows. Switch to Base.
  • A public Sound link is always view-only.
  • In the plot, an object with a lock belongs to Sound or Lighting. You need Edit on that module too.

A project shared with me doesn't show up

  • Confirm your email first. Shared projects and bookings show only for a confirmed address.
  • Check that you are signed in with the address the invite went to.
  • If it is still missing, ask the production team to check your row in People.

A paste or Ripple landed in the wrong place

  • Check the choice above each column before you import. Unusual headers are not recognised; set them by hand.
  • Headers are matched on their words: Mic stand lands in Mic/DI, Input in Preamp Input, Patch in Channel.
  • A comma inside a cell splits it into two columns. Take commas out of the names first.
  • If no header is recognised, every column starts on Ignore and the first line is pasted as a row.
  • If values landed in the wrong rows, check Start row number. Ripple starts below the selected cell, so check the selection first.
  • To fix it, select the cells and type over them, or press Delete to clear them.

An output or a trunk shows a warning

  • An output warning means another output uses that socket. Confirm to move it; the other output loses its patch.
  • Inputs get no warning. Patch → Stagebox shows when two channels share a preamp.
  • A trunk with more rows than channels is flagged above the lists, like A 60/16. Raise Max ch in Patch → Trunks, or move rows to another trunk.
  • A trunk channel used twice is flagged too. Pick another number or clear one of them.

A booking request can't be sent

  • A request needs a role, a person with an email, and at least one day.
  • If the email is missing, add it to the contact in your roster. Manage roster in the Crew bar takes you there.
  • Rows waiting for an answer are not counted in Send (n). After 48 hours, use Resend in the row menu.

Good to know

  • If the 3D view stops, click Reload view over it.
  • A changed access level takes effect when the page is reloaded.
  • An archived or deleted project closes for everyone who has it open.

Questions

My edits don't save. What do I check?

Look at the bar: Offline or Reconnecting means view-only until the connection is back. Read only next to the title means you have View access.

The bar says Offline or Reconnecting →
I was invited but see nothing. Why?

Shared projects show only for a confirmed email address, and only when you are signed in with the address the invite went to.

A project shared with me doesn't show up →
My channel names landed in the Mic column. How do I fix it?

Paste again and set the choice above each column before you click Import.

A paste or Ripple landed in the wrong place →
Where do I report a bug?

Send Feedback from the sidebar, or from the project rail inside a project. It goes straight to the team, with the page you were on.

Still stuck?

Send Feedback from the sidebar, or from the project rail inside a project, or write to us. Both reach the people who build Gigbuddy, and a problem before a show goes to the front of the queue.

Contact us →